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Bring your career to IKEA


A career at IKEA can take you in any direction you like

Choose the work area that suits you

Developing further in the existing field or looking for completely new challenges? Either way, here you can find out more about our job categories and explore more possibilities. Your personal growth fuels your IKEA opportunities. IKEA has a comprehensive career development plan where you can explore new experiences across the borders of what you’ve done before. You may move into new work areas based on your skills, transfer to another IKEA company, or maybe move to an IKEA development centre, service office, store or a supplier on the other side of the world. As long as you're willing, you can continue to grow and move forward.

We offer opportunities in a broad range of fields:

Food and Restaurant

You may not know this, but we are actually the 6th biggest food chain in the world, providing healthy snacks and meals with a uniquely Swedish flavour to millions of people every year. As a Food co-worker, you’ll be part of the team that keeps customers and co-workers happy and well-fed. Not a chef? No problem. There are many different roles. As long as you have an appetite for teamwork and are passionate about food, we’ll help you learn.

Sales

As a Sales co-worker, you’ll help customers select the products that will make their homes better. You may even help them with bigger projects like buying a new kitchen or creating a full wall of storage. You’ll learn all about home furnishing, including things like the various types of lighting and the difference between knotted or woven carpet. So, if you’re a people person who likes helping customers make the right choices, Sales team could be for you.
 

Customer Service

Customer service is all about finding the best way to help customers, including handling product exchanges and returns, arranging Logistics & Customer Fulfilment. Do you know how IKEA products are delivered to deliveries, providing spare parts or just pointing the way. As a customer service co-worker you’ll spend a lot of time getting to know our products, services and customers. So, if you’re a good listener this could be the right work area for you.
 

Logistics & Customer Fulfilment

Do you know how IKEA products are delivered to customers? Our Logistics & Customer Fulfillment team primarily provides behind-the-scenes support to ensure that customers can purchase the IKEA products they need in the store, and we use our professional knowledge in the supply chain to predict, analyze, and manage the space and order inventory in the warehouse, while keeping costs to a minimum. If you are satisfied with ensuring that products are available for customers at all times? Then this could be the job for you.
 

Home Furnishing and Retail Design

Do you enjoy design and visual display? If so, this could be the area for you to shine in. Our Interior Designers, Visual Merchandisers and Graphic Specialists make the most out of our products, inspiring our customers by helping them make the best choices for their homes. If you are creative and have a keen eye for design and function, check out these jobs.
 

Administration and Support Services

An IKEA store is more than a shop floor, warehouse and restaurant. There is also an office that helps keep the whole thing running. As a support co-worker, you'll play your part to help co-workers and customers create a better life at home by making sure the people and systems behind your locations get what they need to run smoothly.
 

IT, Digital & Data

When you think of IKEA, you might not immediately associate it with IT-related jobs. In reality, the IKEA.com website receives billions of unique visits every year, information technology, digital & data play a crucial role in our operations. We develop, design and maintain lots of digital products. So, if tech is your thing and you’d like to be part of the team working to deliver a satisfying digital experience to IKEA visitors, consider exploring positions in this field.
 

No matter if you’re a people person, a tech-wiz or someone who gets unnaturally excited by an Excel sheet, we’re pretty sure we have a job for you. So, check out all the different types of jobs available and start helping us to help people create a better everyday life at home. You don’t have to be super experienced, just keen to give it a go.


Our Recruitment Process

Your step-by-step guide to the IKEA job application process

We’re glad to see you’re interested. Not sure what to do next? No problem. Here’s where we show you how to apply for a job with us and join the ever-growing team of IKEA co-workers. You’ll also find lots of tips to help you sail through the process.
 

6 steps to your next job. No instruction booklet required

The IKEA hiring process is pretty straightforward. After all we’re straightforward people who like to keep things simple. Here’s what you can expect.

1. Search & apply for a job

Found a job you fancy? Great, then it’s time to get that application in. First, visit the Job portal and create your profile. Don’t forget to upload your CV. A personal letter will also give you the chance to present yourself and your motivation. We’re interested in what makes you unique. There you go. Game on !
 

2. Pre-screening

Our recruiters will screen all incoming applications and then, depending on the role you are applying for, might ask you to complete a short assessment. You can expect a response from us as soon as possible.
 

3. Getting to know you

We know that you are much more than your resume, so we would like to get to know you. After all, we recruit people, not CV’s. Now we’ll reach out to you via a phone call or on-demand video interview.
 

4. Interview

Almost there now so take a breath and pat yourself on the back. At this point we’d like to meet you again. We work with several different types of interviews, but you’ll typically meet your future manager in a personal job interview at one of our working locations or online. You will also have an interview with your manager’s manager, or even matrix managers who you will work closely with. Use this opportunity to share your motivation and ask anything about your future job. Remember, it’s ok to be nervous, it just shows that the job is important to you. At this stage we may do any background and reference checks required.
 

5. Offer

Congratulations! We’ve made our decision so now it’s time to make yours. We will contact you to present our employment offer and discuss it with you. Naturally, we hope you say “yes”. When making an offer, we are committed to equal pay. We make sure that we pay fairly based on your experience and qualifications.
 

6. Onboarding

Once you’ve given us the thumbs up, our People & Culture Team will share more about the IKEA brand and business, company policies and other helpful information. Everything you need to prepare for your first day as an IKEA co-worker.
 

FAQ about getting your new job at IKEA

Applying and interviewing for a new job can be a bit confusing and stressful. So, here are the answers to some frequently asked questions that will hopefully make things easier and help you relax and be yourself.

We won’t expect you to draw an organisation chart or cite the latest financial or sustainability numbers, but we do think you should know who we are and what we stand for. If you haven’t been to an IKEA store it could be useful to visit or to check out IKEA.com.

To start with use a clean font and keep the design simple. Then make clear points about the following areas:

  • Your key skills and personal attributes
  • Your employment history/volunteer/other experiences
  • Your education
  • Current & expected package
  • Availability/ Notice period

Be sure to highlight skills or experience relevant to the job you are applying for and that all dates are correct.

No working experience yet? No problem! Simply, provide your school and/or extra-curricular experience.

We don’t insist on a personal letter, but we welcome you to do so. It’s your chance to present yourself and help the recruiter get a clearer picture of your background and motivations. If you choose to write one, make sure it’s updated and refers to the specific job and IKEA company you’re interested in. A personal motivation letter is your chance to stand out from the crowd and show what makes you unique.

Naturally, this will vary from job to job, but in general you can expect behavioral questions asking you how you think you would act in certain situations. So, think of previous occasions where you’ve had to use skills like decision making, teamwork, problem solving or communication.

We are a values-driven company so you should also be prepared to talk about your values. We want to know what is important to you and why you made the decisions you have made, both at work and in your personal life.

If you share our values, have a can-do attitude, and are interested in home furnishings, that’s a good start. Then of course, each job requires different skills and qualifications.

Absolutely. The interview process is not just about us getting to know you, it’s about you getting to know us. So, feel free to ask anything you’re wondering about. Training, opportunities, career development or perhaps why your interviewer started at IKEA or what they like – or don’t like about work. It’s all good.

We’re a casual bunch. You certainly won’t find any neck ties or power suits at an IKEA workplace. We’re interested in you and what you have to offer, not your clothes. We do however recommend that you wear clothes, no matter what you’ve heard about Swedish culture.

Regardless of whether it’s a face to face or virtual interview, we’ll make sure you have everything you need prior to your interview. If you are attending a Microsoft Teams interview, we will email you thorough instructions that will explain how to download the Teams app and provide you with a link to the virtual room that your interview will take place in.

Decide which device you feel most comfortable interviewing with (computer, tablet or phone). If tablet or phone, make sure you have downloaded the app prior to the interview and that you have a stable network and enough battery power (or keep your charger nearby). Test your setup and make sure your camera and microphone are in working order. Test your internet connection to make sure you have a reliable connection. If you are using headphones, make sure they are connected and selected as the audio and microphone source before the interview begins.

But above all, don't worry. You’re not alone. Your recruiter is your partner throughout the process.

First, try to close the app, relaunch it and try to re-join the interview. If you’re still having technical difficulties, don’t worry. We make sure that whoever is interviewing also has your phone number. They will call you to complete the rest of the interview.

IKEA is committed to improving access and opportunity for all applicants, including those with disabilities. We want everyone to be able to access and fully participate in our recruiting process, so we try to identify and remove as many obstacles as possible. But if we’ve missed something, let us know.

Want to help millions of people create better lives at home?

Now more than ever, home is the most important place in the world. And we're always looking for people who share our desire to make that place a little safer, more comfortable and more beautiful. So why not join us in improving the many people's lives around the world ?

 
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