Recall for Repair: LETTAN mirror
IKEA announces recall for repair action of certain LETTAN mirrors, due to breaking wall fittings
IKEA urges all customers who own an affected LETTAN mirror to stop using it, and to order replacement wall fittings free of charge.
Customer safety is always the starting point for IKEA. Therefore, we are announcing a recall for repair action on LETTAN mirrors with a date stamp before and including 2105 (YYWW), due to risk of breaking wall fittings.IKEA develops its products using a rigorous risk assessment and testing program, to make sure that the products live up to all applicable laws and standards on the markets where they are sold.Despite this it has come to our attention that some of the fittings that attach LETTAN mirrors to the wall, have been breaking. This has in turn lead to some mirrors unexpectedly falling. Therefore, we urge all customers who own an affected LETTAN mirror to stop using it, and to order replacement wall fittings free of charge.
Please visit Hong Kong / Macau IKEA store or contact IKEA Customer Support Centre hotline at 3125 0888 (Hong Kong) / 0800 347 (Macau), to order the required number of the replacement fitting with item number 139298/1.
IKEA apologizes for any inconvenience this recall for repair action may cause.
IKEA urges all customers who own an affected LETTAN mirror to stop using it, and to order replacement wall fittings free of charge.
Customer safety is always the starting point for IKEA. Therefore, we are announcing a recall for repair action on LETTAN mirrors with a date stamp before and including 2105 (YYWW), due to risk of breaking wall fittings.IKEA develops its products using a rigorous risk assessment and testing program, to make sure that the products live up to all applicable laws and standards on the markets where they are sold.Despite this it has come to our attention that some of the fittings that attach LETTAN mirrors to the wall, have been breaking. This has in turn lead to some mirrors unexpectedly falling. Therefore, we urge all customers who own an affected LETTAN mirror to stop using it, and to order replacement wall fittings free of charge.
Please visit Hong Kong / Macau IKEA store or contact IKEA Customer Support Centre hotline at 3125 0888 (Hong Kong) / 0800 347 (Macau), to order the required number of the replacement fitting with item number 139298/1.
IKEA apologizes for any inconvenience this recall for repair action may cause.