Product Recall: Reminder to fix the foldable part with the safety locking fittings of SUNDVIK changing table/chest to minimise risk
IKEA urges all customers that have a SUNDVIK changing table/chest to secure the foldable part with the safety locking fittings provided. If lost or misplaced, please contact IKEA to receive new ones free of charge.
IKEA has received three reports of incidents where the foldable part has come loose and children have fallen off the changing table.
“Safe products are always an IKEA priority and we are truly sorry to hear about the incidents but grateful that, to our knowledge, the children are fine. IKEA has now taken precautionary actions and will further improve the product communication”, says Children’s Business Area Manager Emelie Knoester.
In the reports IKEA has seen that customers tend to use SUNDVIK changing table/chest as a folding changing table on daily basis without using the safety locking fittings as instructed. The intended use is for changing diapers on small children. Its second life is as storage furniture.
As a precautionary measure IKEA issues a Reminder to fix the foldable part with the safety locking fittings provided. All customers that have a SUNDVIK changing table/chest and that have misplaced or lost the safety locking fittings, please call Customer Support Centre hotline at 3125 0888 (Hong Kong) / 0800 347 (Macau) to receive new fittings free of charge. Customers are not required to provide any proof of purchase, such as a receipt.
IKEA believes that the product is safe when used as intended and according to instructions provided.
We apologise for any inconvenience this will cause.
For more information, please visit IKEA.com.hk/en
This is to identify what version of fittings you need. There are two different versions.
Version 1 fittings (101827):
For product with NO screws found on each corner of the foldable part when it’s folded-up.
Instructions for changing table with Version 1 fittings
Instructions for chest with Version 1 fittings
Version 2 fittings (109937):
For product with ONE screw found on each corner of the foldable part when it’s folded-up.
Instructions for changing table with Version 2 fittings
Instructions for chest with Version 2 fittings
IKEA has received three reports of incidents where the foldable part has come loose and children have fallen off the changing table.
“Safe products are always an IKEA priority and we are truly sorry to hear about the incidents but grateful that, to our knowledge, the children are fine. IKEA has now taken precautionary actions and will further improve the product communication”, says Children’s Business Area Manager Emelie Knoester.
In the reports IKEA has seen that customers tend to use SUNDVIK changing table/chest as a folding changing table on daily basis without using the safety locking fittings as instructed. The intended use is for changing diapers on small children. Its second life is as storage furniture.
As a precautionary measure IKEA issues a Reminder to fix the foldable part with the safety locking fittings provided. All customers that have a SUNDVIK changing table/chest and that have misplaced or lost the safety locking fittings, please call Customer Support Centre hotline at 3125 0888 (Hong Kong) / 0800 347 (Macau) to receive new fittings free of charge. Customers are not required to provide any proof of purchase, such as a receipt.
IKEA believes that the product is safe when used as intended and according to instructions provided.
We apologise for any inconvenience this will cause.
For more information, please visit IKEA.com.hk/en
This is to identify what version of fittings you need. There are two different versions.
Version 1 fittings (101827):
For product with NO screws found on each corner of the foldable part when it’s folded-up.
Instructions for changing table with Version 1 fittings
Instructions for chest with Version 1 fittings
Version 2 fittings (109937):
For product with ONE screw found on each corner of the foldable part when it’s folded-up.
Instructions for changing table with Version 2 fittings
Instructions for chest with Version 2 fittings