Tsuen Wan Store - Services & Facilities
Hej! Welcome to IKEA Tsuen Wan Store!
We offers a variety of services and facilities so that customers can enjoy shopping comfortably.
Family friendly services and facilities
Free Wi-Fi
Free Wi-Fi access in the entire store for you to stay connected at all times!Entire store
Lockers
We offer free lockers to make your shopping even easier.L3 Entrance
Borrow a wheelchair
To support your visit, we offer a number of wheelchairs.L3 Entrance
Pets-friendly space
Please keep your pet inside the pet trolley or pet bag when visiting our store.Entire store
(not include Swedish Restaurant and Swedish Bistro)
Facilities for your kids at Swedish Restaurant
We are providing play facilities, high chairs, kids meal, children's tableware, bibs, bottle warmer and free baby food for under 18 months old babies.L7 Swedish Restaurant
Baby care room
We offer changing tables for parents to use with ease.Inside L7 Swedish Restaurant
Charging station
We are providing charging facilities to enhance shopping experience for you.L3 Customer service area
Rental battery service
To support your electrical needs, we offer portable charger rental service.L3 Entrance
L7 Swedish Restaurant
Recycling station
We welcome you to recycle aluminum can, beverage carton, plastic beverage bottle, paper bag, rechargeable battery and low energy light bulb in recycling station.L3 Customer service area
Better shopping experience
Services to help you shop
Need some help? We can arrange services such as product to make your shopping experience more enjoyable.
Play areas
Throughout the store there's always something fun for the kids nearby, so you can focus on shopping.
Have you lost something in our store?
We'd be happy to help you find it back. All items we find are kept at our L3 Customer service area.
It’s OK to change your mind
You can return your purchase within 365 days. Keep your receipt and the unused item in its original package to make returns easier.
Lost your screw?
Don't worry! We provide various spare parts you need at our L3 Customer service area to make your IKEA furniture as good as new.
Order easily and pick-up in store
No matter you order from store or shop online, you can arrange to pick up your merchandise at Tsuen Wan Store L3 Customer service area or Pick-up locker after 6pm next day as soonest! Get your favourite items quicker and save on delivery charge!* Customer can enjoy 1 hour of free parking on L2 Car park at 8½ Shopping Mall with Merchandise pick-up service.