Tsuen Wan Store - Services & Facilities
Hej! Welcome to IKEA Tsuen Wan Store!
We offers a variety of services and facilities so that customers can enjoy shopping comfortably.
Family friendly services and facilities
Free Wi-Fi
Free Wi-Fi access in the entire store for you to stay connected at all times!Entire store
Customer locker lending
We offer free lockers to make your shopping even easier.L3 Entrance
Borrow a wheelchair
To support your visit, we offer a number of wheelchairs.L3 Entrance
Pets-friendly space
Please keep your pet inside the pet trolley or pet bag when visiting our store.Entire store
(not include Swedish Restaurant and Swedish Bistro)
Facilities for your kids at Swedish Restaurant
We are providing play facilities, high chairs, kids meal, children's tableware, bibs, bottle warmer and free baby food for under 18 months old babies.L7 Swedish Restaurant
Baby care room
We offer changing tables for parents to use with ease.Inside L7 Swedish Restaurant
Charging station
We are providing charging facilities to enhance shopping experience for you.L3 Customer service area
Rental battery service
To support your electrical needs, we offer portable charger rental service.L3 Entrance
L7 Swedish Restaurant
Recycling box
We welcome you to rechargeable battery and low energy light bulb in recycling box.L3 Wrapping area (next to Check-out)
Hej Customers,
Thank you for your continued support of our Reverse Vending Machines. Please note that our Reverse Vending Machine service ended on March 31, 2025.
For your convenience, we recommend visiting the nearest GREEN@COMMUNITY for recycling, with the following option:
GREEN@LO TAK COURT
Shop 2, G/F, 423-427 Castle Peak Road - Tsuen Wan, Tsuen Wan
Thank you for your continued support of our Reverse Vending Machines. Please note that our Reverse Vending Machine service ended on March 31, 2025.
For your convenience, we recommend visiting the nearest GREEN@COMMUNITY for recycling, with the following option:
GREEN@LO TAK COURT
Shop 2, G/F, 423-427 Castle Peak Road - Tsuen Wan, Tsuen Wan
Better shopping experience
Services to help you shop
Need some help? We can arrange services such as product to make your shopping experience more enjoyable.
It’s OK to change your mind
You can return your purchase within 365 days. Keep your receipt and the unused item in its original package to make returns easier.
Play areas
Throughout the store there's always something fun for the kids nearby, so you can focus on shopping.
We know that even the best parts wear out eventually
You can first download the assembly manual from our website and note the part numbers. Then, visit the Self service spare parts station at L3 Customer service area to pick them up, or order them at the counter.